2026-11-13 01:14:08.710 +00:00 [ERR] Error getting embryologist list Labman.Exceptions.IvfOsDataException: Failed to get a response from IvfOS when requesting Embryologists for clinic at Labman.CRYO.IvfOs.Api.UsersApi.Get() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\UsersApi.cs:line 44 at Labman.CRYO.IvfOs.IvfOsApiClient.GetUsersForClinicSite() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 588 at TMRW.CRS.STUB.Controllers.EmbryologistListController.<>c.b__0_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TMRW.CRS.STUB.Controllers.EmbryologistListController.d__0.MoveNext() 2026-11-13 01:14:14.466 +00:00 [ERR] Error occurred while getting ticket details for Ticket ID: 1 Labman.Exceptions.IvfOsDataException: Failed to get the details for ticket id: 1 ---> System.Exception: Failed to get a response from IvfOS when requesting ticket details for ticket: 1 at Labman.CRYO.IvfOs.Api.TicketsApi.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\TicketsApi.cs:line 59 at Labman.CRYO.IvfOs.IvfOsApiClient.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 438 --- End of inner exception stack trace --- at Labman.CRYO.IvfOs.IvfOsApiClient.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 436 at TMRW.CRS.STUB.Controllers.TicketDetailsController.GetTicketDetails(Int32 ticketId) 2026-11-13 01:14:14.531 +00:00 [ERR] Error fetching all transfers Labman.Exceptions.IvfOsDataException: Failed to get transfers ---> System.Exception: ivfOS Error: Unauthorized = [{"message":"Full authentication is required to access this resource","path":null,"logref":"50794e5e-1f25-46a4-b71f-845f4137b563","links":[],"code":"ACCESS_DENIED"}] at Labman.CRYO.IvfOs.Api.TransfersApi.Get(Int32 clinicId, Int32 siteId, Int32 unitId, Int32 collectionProtocolId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\TransfersApi.cs:line 53 at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 204 --- End of inner exception stack trace --- at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 329 at TMRW.CRS.STUB.Controllers.FlightBoardController.<>c.b__0_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TMRW.CRS.STUB.Controllers.FlightBoardController.d__0.MoveNext() 2026-11-13 01:15:52.822 +00:00 [ERR] Error fetching all transfers Labman.Exceptions.IvfOsDataException: Failed to get transfers ---> System.Exception: ivfOS Error: Unauthorized = [{"message":"Full authentication is required to access this resource","path":null,"logref":"f1f3dc8e-317b-4871-979b-9e5bb258fa68","links":[],"code":"ACCESS_DENIED"}] at Labman.CRYO.IvfOs.Api.TransfersApi.Get(Int32 clinicId, Int32 siteId, Int32 unitId, Int32 collectionProtocolId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\TransfersApi.cs:line 53 at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 204 --- End of inner exception stack trace --- at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 329 at TMRW.CRS.STUB.Controllers.FlightBoardController.<>c.b__0_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TMRW.CRS.STUB.Controllers.FlightBoardController.d__0.MoveNext() 2026-11-13 01:15:53.585 +00:00 [ERR] Error getting embryologist list Labman.Exceptions.IvfOsDataException: Failed to get a response from IvfOS when requesting Embryologists for clinic at Labman.CRYO.IvfOs.Api.UsersApi.Get() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\UsersApi.cs:line 44 at Labman.CRYO.IvfOs.IvfOsApiClient.GetUsersForClinicSite() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 588 at TMRW.CRS.STUB.Controllers.EmbryologistListController.<>c.b__0_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TMRW.CRS.STUB.Controllers.EmbryologistListController.d__0.MoveNext() 2026-11-13 01:15:53.600 +00:00 [ERR] Error fetching all transfers Labman.Exceptions.IvfOsDataException: Failed to get transfers ---> System.Exception: ivfOS Error: Unauthorized = [{"message":"Full authentication is required to access this resource","path":null,"logref":"4e9e178b-04c7-4cc4-8f74-541b4304f579","links":[],"code":"ACCESS_DENIED"}] at Labman.CRYO.IvfOs.Api.TransfersApi.Get(Int32 clinicId, Int32 siteId, Int32 unitId, Int32 collectionProtocolId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\TransfersApi.cs:line 53 at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 204 --- End of inner exception stack trace --- at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 329 at TMRW.CRS.STUB.Controllers.FlightBoardController.<>c.b__0_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TMRW.CRS.STUB.Controllers.FlightBoardController.d__0.MoveNext() 2026-11-13 01:15:54.176 +00:00 [ERR] Error getting embryologist list Labman.Exceptions.IvfOsDataException: Failed to get a response from IvfOS when requesting Embryologists for clinic at Labman.CRYO.IvfOs.Api.UsersApi.Get() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\UsersApi.cs:line 44 at Labman.CRYO.IvfOs.IvfOsApiClient.GetUsersForClinicSite() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 588 at TMRW.CRS.STUB.Controllers.EmbryologistListController.<>c.b__0_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TMRW.CRS.STUB.Controllers.EmbryologistListController.d__0.MoveNext() 2026-11-13 01:15:56.935 +00:00 [ERR] Error getting embryologist list Labman.Exceptions.IvfOsDataException: Failed to get a response from IvfOS when requesting Embryologists for clinic at Labman.CRYO.IvfOs.Api.UsersApi.Get() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\UsersApi.cs:line 44 at Labman.CRYO.IvfOs.IvfOsApiClient.GetUsersForClinicSite() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 588 at TMRW.CRS.STUB.Controllers.EmbryologistListController.<>c.b__0_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TMRW.CRS.STUB.Controllers.EmbryologistListController.d__0.MoveNext() 2026-11-13 01:15:57.011 +00:00 [ERR] Error getting embryologist list Labman.Exceptions.IvfOsDataException: Failed to get a response from IvfOS when requesting Embryologists for clinic at Labman.CRYO.IvfOs.Api.UsersApi.Get() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\UsersApi.cs:line 44 at Labman.CRYO.IvfOs.IvfOsApiClient.GetUsersForClinicSite() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 588 at TMRW.CRS.STUB.Controllers.EmbryologistListController.<>c.b__0_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TMRW.CRS.STUB.Controllers.EmbryologistListController.d__0.MoveNext() 2026-11-13 01:15:57.095 +00:00 [ERR] Error fetching all transfers Labman.Exceptions.IvfOsDataException: Failed to get transfers ---> System.Exception: ivfOS Error: Unauthorized = [{"message":"Full authentication is required to access this resource","path":null,"logref":"65ae0a3b-3760-4e8a-bc18-e6409074e4c1","links":[],"code":"ACCESS_DENIED"}] at Labman.CRYO.IvfOs.Api.TransfersApi.Get(Int32 clinicId, Int32 siteId, Int32 unitId, Int32 collectionProtocolId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\TransfersApi.cs:line 53 at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 204 --- End of inner exception stack trace --- at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 329 at TMRW.CRS.STUB.Controllers.FlightBoardController.<>c.b__0_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TMRW.CRS.STUB.Controllers.FlightBoardController.d__0.MoveNext() 2026-11-13 01:15:57.166 +00:00 [ERR] Error fetching all transfers Labman.Exceptions.IvfOsDataException: Failed to get transfers ---> System.Exception: ivfOS Error: Unauthorized = [{"message":"Full authentication is required to access this resource","path":null,"logref":"ed472f75-8efa-4108-875e-758473cd75e8","links":[],"code":"ACCESS_DENIED"}] at Labman.CRYO.IvfOs.Api.TransfersApi.Get(Int32 clinicId, Int32 siteId, Int32 unitId, Int32 collectionProtocolId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\TransfersApi.cs:line 53 at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 204 --- End of inner exception stack trace --- at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 329 at TMRW.CRS.STUB.Controllers.FlightBoardController.<>c.b__0_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TMRW.CRS.STUB.Controllers.FlightBoardController.d__0.MoveNext() 2026-11-13 10:46:45.499 +00:00 [ERR] Error fetching all transfers Labman.Exceptions.IvfOsDataException: Failed to get transfers ---> System.Exception: ivfOS Error: Unauthorized = [{"message":"Full authentication is required to access this resource","path":null,"logref":"77efcdda-7bc1-48ef-85b3-55a13bf15592","links":[],"code":"ACCESS_DENIED"}] at Labman.CRYO.IvfOs.Api.TransfersApi.Get(Int32 clinicId, Int32 siteId, Int32 unitId, Int32 collectionProtocolId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\TransfersApi.cs:line 53 at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 204 --- End of inner exception stack trace --- at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 329 at TMRW.CRS.STUB.Controllers.FlightBoardController.<>c.b__0_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TMRW.CRS.STUB.Controllers.FlightBoardController.d__0.MoveNext() 2026-11-13 10:46:45.532 +00:00 [ERR] Error occurred while getting ticket details for Ticket ID: 1 Labman.Exceptions.IvfOsDataException: Failed to get the details for ticket id: 1 ---> System.Exception: Failed to get a response from IvfOS when requesting ticket details for ticket: 1 at Labman.CRYO.IvfOs.Api.TicketsApi.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\TicketsApi.cs:line 59 at Labman.CRYO.IvfOs.IvfOsApiClient.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 438 --- End of inner exception stack trace --- at Labman.CRYO.IvfOs.IvfOsApiClient.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 436 at TMRW.CRS.STUB.Controllers.TicketDetailsController.GetTicketDetails(Int32 ticketId) 2026-11-13 10:46:45.501 +00:00 [ERR] Error getting embryologist list Labman.Exceptions.IvfOsDataException: Failed to get a response from IvfOS when requesting Embryologists for clinic at Labman.CRYO.IvfOs.Api.UsersApi.Get() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\UsersApi.cs:line 44 at Labman.CRYO.IvfOs.IvfOsApiClient.GetUsersForClinicSite() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 588 at TMRW.CRS.STUB.Controllers.EmbryologistListController.<>c.b__0_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TMRW.CRS.STUB.Controllers.EmbryologistListController.d__0.MoveNext() 2026-11-13 10:47:02.136 +00:00 [ERR] Error fetching all transfers Labman.Exceptions.IvfOsDataException: Failed to get transfers ---> System.Exception: ivfOS Error: Unauthorized = [{"message":"Full authentication is required to access this resource","path":null,"logref":"47a066f0-12b6-49db-8d6a-8da85da44750","links":[],"code":"ACCESS_DENIED"}] at Labman.CRYO.IvfOs.Api.TransfersApi.Get(Int32 clinicId, Int32 siteId, Int32 unitId, Int32 collectionProtocolId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\TransfersApi.cs:line 53 at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 204 --- End of inner exception stack trace --- at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 329 at TMRW.CRS.STUB.Controllers.FlightBoardController.<>c.b__0_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TMRW.CRS.STUB.Controllers.FlightBoardController.d__0.MoveNext() 2026-11-13 10:47:02.196 +00:00 [ERR] Error occurred while getting ticket details for Ticket ID: 0 Labman.Exceptions.IvfOsDataException: Failed to get the details for ticket id: 0 ---> System.Exception: Failed to get a response from IvfOS when requesting ticket details for ticket: 0 at Labman.CRYO.IvfOs.Api.TicketsApi.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\TicketsApi.cs:line 59 at Labman.CRYO.IvfOs.IvfOsApiClient.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 438 --- End of inner exception stack trace --- at Labman.CRYO.IvfOs.IvfOsApiClient.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 436 at TMRW.CRS.STUB.Controllers.TicketDetailsController.GetTicketDetails(Int32 ticketId) 2026-11-13 10:47:46.380 +00:00 [ERR] Error occurred while getting ticket details for Ticket ID: 100 Labman.Exceptions.IvfOsDataException: Failed to get the details for ticket id: 100 ---> System.Exception: Failed to get a response from IvfOS when requesting ticket details for ticket: 100 at Labman.CRYO.IvfOs.Api.TicketsApi.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\TicketsApi.cs:line 59 at Labman.CRYO.IvfOs.IvfOsApiClient.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 438 --- End of inner exception stack trace --- at Labman.CRYO.IvfOs.IvfOsApiClient.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 436 at TMRW.CRS.STUB.Controllers.TicketDetailsController.GetTicketDetails(Int32 ticketId) 2026-11-13 10:47:46.380 +00:00 [ERR] Error occurred while getting ticket details for Ticket ID: -1 Labman.Exceptions.IvfOsDataException: Failed to get the details for ticket id: -1 ---> System.Exception: Failed to get a response from IvfOS when requesting ticket details for ticket: -1 at Labman.CRYO.IvfOs.Api.TicketsApi.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\TicketsApi.cs:line 59 at Labman.CRYO.IvfOs.IvfOsApiClient.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 438 --- End of inner exception stack trace --- at Labman.CRYO.IvfOs.IvfOsApiClient.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 436 at TMRW.CRS.STUB.Controllers.TicketDetailsController.GetTicketDetails(Int32 ticketId) 2026-11-13 10:47:46.443 +00:00 [ERR] Error occurred while getting ticket details for Ticket ID: 999 Labman.Exceptions.IvfOsDataException: Failed to get the details for ticket id: 999 ---> System.Exception: Failed to get a response from IvfOS when requesting ticket details for ticket: 999 at Labman.CRYO.IvfOs.Api.TicketsApi.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\TicketsApi.cs:line 59 at Labman.CRYO.IvfOs.IvfOsApiClient.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 438 --- End of inner exception stack trace --- at Labman.CRYO.IvfOs.IvfOsApiClient.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 436 at TMRW.CRS.STUB.Controllers.TicketDetailsController.GetTicketDetails(Int32 ticketId) 2026-11-13 10:47:46.454 +00:00 [ERR] Error occurred while getting ticket details for Ticket ID: 2147483647 Labman.Exceptions.IvfOsDataException: Failed to get the details for ticket id: 2147483647 ---> System.Exception: Failed to get a response from IvfOS when requesting ticket details for ticket: 2147483647 at Labman.CRYO.IvfOs.Api.TicketsApi.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\TicketsApi.cs:line 59 at Labman.CRYO.IvfOs.IvfOsApiClient.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 438 --- End of inner exception stack trace --- at Labman.CRYO.IvfOs.IvfOsApiClient.GetTicketDetails(Int32 ticketId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 436 at TMRW.CRS.STUB.Controllers.TicketDetailsController.GetTicketDetails(Int32 ticketId) 2026-11-13 10:48:16.634 +00:00 [ERR] Error fetching all transfers Labman.Exceptions.IvfOsDataException: Failed to get transfers ---> System.Exception: ivfOS Error: Unauthorized = [{"message":"Full authentication is required to access this resource","path":null,"logref":"52503348-14a3-449b-bd17-d4703f2c15fb","links":[],"code":"ACCESS_DENIED"}] at Labman.CRYO.IvfOs.Api.TransfersApi.Get(Int32 clinicId, Int32 siteId, Int32 unitId, Int32 collectionProtocolId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\TransfersApi.cs:line 53 at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 204 --- End of inner exception stack trace --- at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 329 at TMRW.CRS.STUB.Controllers.FlightBoardController.<>c.b__0_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TMRW.CRS.STUB.Controllers.FlightBoardController.d__0.MoveNext() 2026-11-13 10:48:16.711 +00:00 [ERR] Error fetching all transfers Labman.Exceptions.IvfOsDataException: Failed to get transfers ---> System.Exception: ivfOS Error: Unauthorized = [{"message":"Full authentication is required to access this resource","path":null,"logref":"f60a504d-fd72-4ee9-8cd1-4f894da3efb3","links":[],"code":"ACCESS_DENIED"}] at Labman.CRYO.IvfOs.Api.TransfersApi.Get(Int32 clinicId, Int32 siteId, Int32 unitId, Int32 collectionProtocolId) in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\Api\TransfersApi.cs:line 53 at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 204 --- End of inner exception stack trace --- at Labman.CRYO.IvfOs.IvfOsApiClient.GetAllTransfers() in C:\src\BackEndLibraries\Labman.CRYO.IvfOs\IvfOsApiClient.cs:line 329 at TMRW.CRS.STUB.Controllers.FlightBoardController.<>c.b__0_0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TMRW.CRS.STUB.Controllers.FlightBoardController.d__0.MoveNext()